The path toward a human-centric digital transformation. What the learning capacity of organisations can do for jobs' skills matching
Ylenia Curci  1, 2@  , Nathalie Greenan  3, 4, *@  , Silvia Napolitano  1, 3, 5@  
1 : CEET
Conservatoire National des Arts et Métiers (CNAM), Conservatoire National des Arts et Métiers [CNAM]
2 : Franche-Comté Électronique Mécanique, Thermique et Optique - Sciences et Technologies (UMR 6174)
Université de Technologie de Belfort-Montbeliard
3 : TEPP
Centre National de la Recherche Scientifique - CNRS
4 : CEET/LIRSA
Conservatoire National des Arts et Métiers (CNAM)
5 : ESIEE Paris
Université Gustave Eiffel
* : Auteur correspondant

This study examines technological transformation through the relationship between knowledge inputs and innovation, focusing on R&D, digital technologies, and the Learning capacity of the organisation. The aim is to identify Industry 5.0 strategies linked to a human-centric approach, particularly skills matching and job satisfaction. Combining data from ECS 2019 and ESJS 2021, the analysis reveals that digital technologies and the Learning capacity of the organisation drive enterprise innovation. However, digital technologies prove disruptive, leading to skills underutilisation. In contrast, investments in the Learning capacity of the organisation promote organisational innovation and better skills utilisation. Employees in industries with higher investments in the Learning capacity of the organisation report greater satisfaction with their job's match and more adequate use of their skills. This research highlights the crucial importance of the Learning capacity of the organisation in Industry 5.0 strategies, contributing to both innovation and employee empowerment, thus complementing investments in Industry 4.0 technologies.



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